System status and demo requests

4 min Operators

Check that SmartSurv is healthy, check the proof chain, and follow up demo requests from the website.

What you will learn

  • Read System status and the proof chain
  • Work the demo requests list

Step by step

  1. Open left menu Settings → System (app.smartsurvafrica.com/settings/system).
  2. System status shows whether each part and provider is working or configured (secrets are never shown).
  3. Proof chain: every complete adds a tamper-evident receipt. A healthy chain says so.
  4. Demo requests lists requests sent from the website’s “Request a demo” form: Received, From, Company, Message and Status.
  5. Contact the person, then set the status to Contacted, and to Closed when done.

What you will see

  • New demo requests are also emailed to the SmartSurv team.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 Where do website demo requests appear?