Privacy and data requests
Retention, the data region, the processing record and every DATA and DELETE request for the audit trail.
What you will learn
- Find a data request and its status
- Download the processing record
Step by step
- Open left menu Settings → Privacy (app.smartsurvafrica.com/settings/privacy).
- Read Retention (how long inactive members are kept before anonymising) and Data region.
- Press the button in Processing record to download what is collected, why, the legal basis, who processes it and for how long. Share it with a regulator or a client’s data officer.
- Data requests lists every request: See my data, Download my data, Delete my data and Retention clean-up, with status and dates.
- To erase a respondent on a request received another way (email, phone), use Panel → Respondents → Erase personal data.
Check yourself
Pick an answer for each question, then press Check my answers. Nothing is saved or sent.