Sign in and find your way
Sign in to the console, read the left menu, and know what your role lets you do.
What you will learn
- Sign in and out safely
- Find the menu groups and the alert bell
- Know the three roles
Step by step
- Go to app.smartsurvafrica.com. You see Welcome back and the sign-in form.
- Type your Email and Password and press Sign in.
- You land on Overview (left menu Research → Overview).
- The left menu is grouped: Research, Panel, Money, Billing, Business and Settings. You only see the items your role allows.
- The bell at the top right shows Alerts. The sun/moon button switches light and dark mode.
- Your name and Sign out are at the bottom of the left menu. On a phone, open the menu with the menu button.
Roles
| Role | What it can do |
|---|---|
| Analyst (read-only) | Sees surveys, results, insights, reports, calls, the wallet and billing for its client. Cannot change anything except saving analysis segments. |
| Client admin | Everything an analyst sees, plus building and launching surveys, inviting people, the team, developers and paying invoices. |
| Operator | SmartSurv staff. Every client, the panel, payouts, fraud, recruitment and billing administration. |
What you will see
- Five wrong passwords in a row lock your login for 15 minutes.
- Your session lasts about 12 hours; then you sign in again.
- Analysts see the note “Analysts have read-only access…” on Settings → Team.
Check yourself
Pick an answer for each question, then press Check my answers. Nothing is saved or sent.