Billing for your agency and sub-clients

3 min Agency admins

Each sub-client has its own billing account. Switch to it to see its plan, invoices and status.

What you will learn

  • See a sub-client’s billing
  • Spot a paused sub-client

Step by step

  1. Choose the sub-client in the client switcher.
  2. Open Billing → Billing (app.smartsurvafrica.com/billing).
  3. Pay, change plan or update details as in the For client admins billing lesson.
  4. Switch back to your agency for the agency’s own billing (usually the Agency partner plan).

What you will see

  • A banner with Pay now on a sub-client whose invoice is overdue.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 A sub-client is overdue. Are your other sub-clients paused?