Ask your data, and ask across surveys

4 min Analysts and client admins

Type a question in plain words. SmartSurv computes the answer from your results and shows a chart.

What you will learn

  • Ask a question about one survey
  • Ask across every survey of your account
  • Read the sources

Step by step

  1. On a survey’s results, use Ask your data: type a question such as “NPS by region” or “which region is happiest?” and press Ask.
  2. Read the answer and its chart. Open How this was computed to see exactly what was counted.
  3. To ask across all surveys, open Research → Surveys and press Ask across surveys.
  4. Type a question such as “How has satisfaction changed since June?”. The answer cites its Sources ([S1], [S2]…).

What you will see

  • Suggestion chips under Try asking.
  • Points with fewer than 30 answers are marked small and never described.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 Who computes the numbers in an Ask answer?