Billing: plan, usage and invoices

4 min Analysts (read-only); client admins

The Billing page shows SmartSurv’s fees for your account: plan, usage this month, invoices, payments and credit.

What you will learn

  • Find the plan, this month’s charges and the invoices
  • Tell billing apart from the incentive wallet

Step by step

  1. Open left menu Billing → Billing (app.smartsurvafrica.com/billing).
  2. Read the Account card: what there is To pay.
  3. Plan: your plan and add-ons. This month so far: usage until today and what it would cost if the month ended now.
  4. Invoices and credit notes: monthly, in arrears. Download any as a PDF.
  5. Payments and receipts: each payment with its receipt PDF. Statement: a PDF of everything billed and paid.

What you will see

  • “You can see billing; your admins pay and change the plan.” for analysts.
  • Invoice numbers such as INV-2026-0001, credit notes CN-…, receipts RCT-….

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 Does the incentive wallet pay SmartSurv’s invoices?