Fraud rings

5 min Operators

Respondents linked by a shared device, cash-out number, copied answers or a referral burst. Block the whole ring or dismiss it.

What you will learn

  • Read a ring and its network graph
  • Block or dismiss a ring

Step by step

  1. Open left menu Panel → Fraud (app.smartsurvafrica.com/fraud).
  2. Rings are rebuilt every 10 minutes. Press Scan now to rebuild them at once.
  3. Filter Open, Blocked, Dismissed or All. Click a ring: its risk score, the signals and a network graph of its members (phones masked).
  4. If it is fraud, press Block all and confirm. Members are blocked, their trust drops to 0 and their held payouts are rejected (the money returns to the client’s wallet).
  5. If it is innocent (for example a family sharing one phone), press Dismiss.

What you will see

  • Rings need 3 or more members.
  • A fraud alert in the bell with Review ring.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 What does Block all do to held payouts?