Platform analytics and economics

5 min Operators

How the panel, payouts, channels and clients are doing across SmartSurv, and what one complete really costs.

What you will learn

  • Read panel engagement, payout success and revenue by client
  • Use the Economics calculator

Step by step

  1. Open left menu Business → Analytics (app.smartsurvafrica.com/analytics).
  2. Panel engagement: members by the month they joined and the share active in each later month.
  3. Active panel by country, Payouts (success rate and median time to pay By provider and By network), Revenue, incentives and margin by client, and Channels (WhatsApp, SMS and voice).
  4. Switch the period (30 days, 90 days, 1 year).
  5. Open Business → Economics (app.smartsurvafrica.com/economics). Change the Assumptions (price, incentive, invitation fee, completion rate, screen-outs, fraud, recruitment) and read the Cost per complete, Gross margin and Break-even chart.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 Where do you see payout success by network?