Try a survey in the Simulator

5 min Client admins

Answer your own survey on a phone mock-up, by WhatsApp or by voice, and watch the payout, without a real phone.

What you will learn

  • Run a survey in the Simulator
  • Try the edge cases: STOP, old buttons, typed answers
  • Try a voice call

Step by step

  1. Open left menu Research → Simulator (app.smartsurvafrica.com/simulator), or press Try it on a live survey.
  2. Choose the Survey and a Respondent phone (any number, e.g. 024 477 7123).
  3. On the WhatsApp tab press Send invitation; tap through the questions.
  4. Watch Invitation, Current question and Payout on the side. A payout goes from queued to succeeded in about a second.
  5. Try the suggestions under Things to try: type STOP, tap an old button, type “2” instead of tapping, ask for HELP.
  6. On the Voice tab, choose a Language and start a call. Speak (if your browser allows) or type what the respondent says; the agent’s lines are read aloud.
  7. Press Reset to start again.

What you will see

  • Numbers ending 0000 make the payout fail; numbers ending 9999 come back “unknown” and are confirmed later.
  • Simulated calls appear in the call log, marked, and are never billed.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 You tap a button from an earlier question. What happens?