Survey settings: delivery, reward, quality and trackers

8 min Client admins

The builder’s Settings tab: country, delivery channel, reward, target and budget, minimum trust, stop rule, weighting, messages, trackers and send advice.

What you will learn

  • Choose country and delivery channel
  • Set the reward, target and budget
  • Set quality rules and a stop rule
  • Turn a survey into a tracker

Step by step

  1. In the builder, open the Settings tab in the right panel.
  2. Market: choose the Country. Only that country’s panel is invited, and the reward is in its currency.
  3. Delivery → Channel: WhatsApp, then SMS link; WhatsApp only; SMS link only; WhatsApp, then voice call; or Voice call only. For WhatsApp choose the Invitation template.
  4. Incentive: Amount, Currency, Paid as (Airtime or Mobile Money), Pay instantly or Into their wallet, and an optional Screen-out reward.
  5. Send advice (draft surveys) suggests the best send window and amount from your own past surveys. Press Use … to apply it.
  6. Target & budget: Target completes and Max budget (or No cap). The page tells you what the wallet needs.
  7. Audience quality: Minimum trust (Trusted 75+ costs 25% more) and Speeding threshold (seconds).
  8. Quotas: Add quota (for example 250 women, 250 men). Full quotas screen people out before the paid part.
  9. Stop when results are stable: turn on Alert me when results are stable, choose the Key question and Margin of error target, and optionally Close the survey automatically.
  10. Weighting: Weight to census shares by gender, age band and region.
  11. Messages: the Intro and Thank-you texts.
  12. Tracker: Run as an always-on tracker, New wave every week or month, and Completes per wave.

What you will see

  • “Needs GHS … in the wallet” under the budget.
  • “Calls are billed per minute” for voice channels.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 Which channel tries WhatsApp first and then calls?
2 What does a minimum trust of 75 do to the price?