STOP, HELP and the other reply words
Control everything from your chat with a few words. STOP ends all surveys for good.
What you will learn
- Know every reply word
- Leave the panel at any time
Reply words
Send one of these to SmartSurv on WhatsApp or by SMS. Replies come in your language.
| Send | What it does |
|---|---|
| BALANCE | Your wallet balance, level and streak |
| CASHOUT | Send your balance to Mobile Money |
| REFER | Your code and link to invite friends |
| DATA | A link to see and download your data |
| DELETE | Delete your data (then DELETE YES) |
| HELP | What you can do |
| SKIP | Skip a follow-up “why?” question |
| STOP | Stop all surveys from SmartSurv, for good |
| JOIN | Join the panel (optionally with a code) |
Step by step
- Send STOP (or UNSUBSCRIBE, or QUIT) at any time, even in the middle of a survey.
- You get one confirmation and no more surveys.
- To come back later, join again with your own consent.
Check yourself
Pick an answer for each question, then press Check my answers. Nothing is saved or sent.